Business Process Redesign.
Redesigning work between people and AI. Through business process redesign, TCI reimagines a core process from its trigger to its outcome. For each step, we determine whether a person, AI, agent, or system will handle it, with clear approvals and measurable targets.
- Objective
- A process that works fundamentally better with AI
- Result
- Human-AI Process Blueprint
- Getting Started
- AI Process Redesign Sprint
What is AI-supported process reengineering?
AI-Supported Process Reengineering Redesigns a business process from the trigger to the result. The key questions: Where do humans make decisions? Where does AI research, analyze, or prepare? Where do agents carry out multi-step tasks within clearly defined boundaries?
- 01High-volume processes that involve a lot of manual research or coordination
- 02Long lead times and frequent hand-offs between teams
- 03Individual AI tools are in use, but the process hasn't changed
- 04Applicable in Sales, Finance, Purchasing, Service, Operations, HR, and Reporting
Rethinking work from a process perspective.
We analyze tasks, data, decisions, and handoffs, and work together to determine where people lead, AI supports, and systems reliably execute.
What Business Process Redesign Encompasses.
A Human-AI Process Blueprint that includes the target process, roles, approvals, and measurable metrics.
Process discovery
Current processes, variants, bottlenecks, and data flows—collected from system data, with AI support available upon request.
Opportunity Analysis
For each process step: human, AI, agent, or system, along with an assessment of benefits and risks for each.
Human-AI Process Blueprint
Target process with roles, decisions, approvals, and key metrics.
Redesign Sprint
A core process that quickly takes you from analysis to an actionable target design.
Implementation & Change
Rollout in the business unit, enablement, and adjustment of roles and responsibilities.
Impact Measurement
Baseline and measurement of turnaround time, effort, and quality following implementation.
Four steps to the result.
We work closely with your departments and the IT team. Each step culminates in a result that serves as the basis for your decisions.
Record the starting point
Record triggers, steps, data, decisions, systems, and roles.
Redesign
For each step, specify whether it is a person, AI, agent, or system.
Blueprint
Describe the target process, including key metrics, approvals, and governance.
Implement
Build a solution, implement it, and measure its impact.
What you get.
- Analysis of Process Steps, Hand-offs, and Bottlenecks
- Human-AI Process Blueprint with Roles and Checkpoints
- Prioritized Implementation Steps
- Relevant performance metrics with baseline values
Questions about business process redesign.
Can't find your question here? Please contact us directly.
Ask a question →What is the difference between automation and business process redesign?
Which processes are best to start with?
What is a Human-AI Process Blueprint?
Do employees remain responsible?
The other five services.
Is Business Process Redesign Right for Your Situation?
Please bring your question with you. Together, we'll figure out what the next logical step is for you.
Request an Initial Consultation →Harrlachweg 2 · 68163 Mannheim
