AI / Agent Operations.

Manage AI solutions and agents in production. AI solutions evolve over time: models, data, processes, and requirements continue to develop. With AI / Agent Ops, TCI ensures that quality, costs, and benefits remain a constant focus—whether for in-house or third-party solutions.

Service 05 · AI TransformationAI / Agent Operations
Objective
Reliable AI solutions with demonstrable benefits
Result
Transparency Regarding Performance, Costs, and Value Added
Getting Started
AI Value Review
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Context

What is AgentOps?

AgentOps refers to the operation of AI agents: monitoring results and costs, evaluation, error analysis, adjusting tools and permissions, and the controlled release of new versions.

Typical Starting Points
  1. 01Several productive AI solutions or agents in use
  2. 02No dedicated team for AI operations
  3. 03Management expects ongoing evidence of the benefits
  4. 04Costs for models and usage are growing without control
Service Modules

What AI / Agent Ops Encompasses.

Transparency regarding performance, costs, and value contribution, as well as prioritized improvement planning.

01

Value Monitoring

Ongoing measurement of actual benefits against the business case.

02

AgentOps

Monitoring, evaluation, and further development of AI agents in operation.

03

Quality & Costs

Continuously improve the quality, cost, and speed of our solutions.

04

Governance Reviews

Regular review of risks, policies, and documentation.

05

Portfolio Management

Prioritize, scale, or terminate use cases.

06

Release Management

Test and approve new models and versions in a controlled manner.

Procedure

Four steps to the result.

We work closely with your departments and the IT team. Each step culminates in a result that serves as the basis for your decisions.

01

Record

Record solutions, key metrics, costs, and responsibilities.

02

Measure

Establish monitoring for quality, costs, risks, and usage.

03

Improve

Prioritize vulnerabilities and address them in a targeted manner.

04

Govern

Regular reviews and reports to management.

Starting point: AI Value ReviewWe'll tailor the scope and timeline to your specific situation.
Results & Impact

What you get.

  1. Overview of All Production-Ready AI Solutions
  2. Monitoring for Quality, Costs, and Usage
  3. Prioritized Improvement Planning
  4. Regular reviews with clear decisions
Frequently Asked Questions

Questions about AI / Agent Ops.

Can't find your question here? Please contact us directly.

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Why does AI need ongoing operations?

Models, data, processes, and regulations are constantly changing. Without ongoing monitoring, the quality and value of productive AI solutions decline.

Can TCI also support solutions from other providers?

Yes. AI / Agent Ops is technology-agnostic and includes proprietary solutions, partner technologies, and customer-specific components.

What is the difference between AI Ops and AgentOps?

AI Ops encompasses the operation of all AI solutions. AgentOps is the component that focuses on AI agents: tools, permissions, approvals, and multi-step workflows.

How is the ongoing service arranged?

As a fixed-scope service with regular reviews. The service is based on key metrics from the roadmap and implementation.
Let's get specific

Is AI / Agent Ops a good fit for your situation?

Please bring your question with you. Together, we'll figure out what the next logical step is for you.

Request an Initial Consultation →
Your Contact at TCIinfo@tci-partners.com+49 621 4960840
TCI Transformation Consulting International GmbH
Harrlachweg 2 · 68163 Mannheim
Transformation Consulting International

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