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If you want to improve customer experience, you have to think outside-in!

"Customers today know better what they want" - Interview on customer centricity with Frank Bunge and Wolf Nöding

Intercultural understanding as a prerequisite for successful investment and outsourcing in Vietnam

Erfolgreich in der VUKA-Welt durch agile Organisationsweisen

ITSM strategy: shaping the company's future

How do IT providers increase their profitability? Interview with Rolf-Dieter Härter

Enforce digitization decisions more easily with the help of utility value analysis - application example of incoming invoice verification

„In der Digitalisierung von Banken steckt großes Potential“ – Interview mit Nico Pantelmann und Andreas Werner-Scheer

Transformation in the banking sector: IT is becoming increasingly important for banks

E-learning - a look at the present and the future

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