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Digital transformation, Communication

Digital customer service channels: Picking up customers where they are

Digital transformation, Communication

5 reasons why companies should focus on digital customer service

Featured, Sales & Marketing

Focus on services: "From producer to service provider - that's a paradigm shift" - Interview with Frank Bunge and Michael René Weber

Featured, Communication, Sales & Marketing

"Customers today know better what they want" - Interview on customer centricity with Frank Bunge and Wolf Nöding

Sales & Marketing

Customer journey modeling - how customers stay customers and talk about you well

Communication, Sales & Marketing

Press relations and offline activities: strengthening personal brand & expert brand

Communication, Sales & Marketing

Optimize customer communication: Customer First!

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